AI-Powered Commerce Intelligence

An AI agent that understands your entire e-commerce operation. Ask questions about inventory, orders, and performance in natural language, get proactive insights that drive revenue, and turn AI capabilities into your own rule sets and automations in a visual flow builder.

SHOPLAB AI AgentExample

Ask across your commerce systems

InventoryOrdersAnalytics

You

How many Bella T-Shirts are in stock?

SHOPLAB AI Agent

128 available. 34 reserved.

Stockholm: 92 available. Göteborg: 36 available.

Next inbound: 200 units. Ask for a size or color breakdown.

FOR YOUR TEAM

Why SHOPLAB AI Agent

  • 10x faster catalog expansion into new markets
  • 35% increase in search conversion rates
  • 20+ hours saved per week on manual tasks
  • 15-25% higher average order value
  • 90% reduction in product categorization effort
  • 70% of customer inquiries handled without human intervention

PRODUCT CAPABILITIES

Features

Natural Language Queries

Ask about stock levels, revenue, top products, or order status in plain language. No dashboards to navigate.

Visual Flow Builder

Structure rules, triggers, and AI actions on a canvas. Chain data sources, conditions, and agent steps into automations that run on a schedule or on events.

Workspace Memory

Save a fact from any conversation and the whole team keeps it. Pin the facts the agent should always know; the rest stay searchable.

AI Translations

Automatically translate product content across 40+ languages with context-aware e-commerce terminology.

AI Descriptions

Generate SEO-optimized product descriptions at scale in your brand voice—from bullet points to full marketing copy.

Brand Voice Profiles

The agent distills a writing style guide from your existing content, per language, with versions you can roll back.

Semantic Search

Intent-based search that understands what customers mean, not just what they type.

Smart Recommendations

AI-powered product recommendations that learn from customer behavior and increase average order value.

Inventory Forecasting

Predict stock needs based on sales trends, seasonality, and promotional calendars to avoid stockouts.

Pricing Optimization

Dynamic pricing suggestions based on demand, competitor pricing, and margin targets.

Customer Segmentation

Automatically segment customers by behavior, lifetime value, and purchase patterns for targeted campaigns.

AI Categorization

Automatically categorize and tag products based on images and text. Reduce manual work by 90%.

Proactive Alerts

Get notified about low stock, unusual order patterns, fraud signals, and conversion rate changes before they become problems.

Human Approval Gate

The agent proposes, you decide. Every change lands in a review queue with a before-and-after view, and nothing publishes until an admin approves it.

IN YOUR BUSINESS

Use cases

Catalog Expansion

Launch in new markets without hiring translators. Generate descriptions and translations for thousands of products automatically.

Daily Operations

Start your day with AI-prepared summaries of overnight orders, stock alerts, and performance highlights.

Customer Experience

Deliver intent-based search, personalized recommendations, and automated support that feels human.

Merchandising

Optimize product placement, pricing, and promotions with AI that learns from your sales data.

Automations

Build rule sets in the visual flow builder: watch a data source, add conditions, and let the agent act, draft, or notify when they trigger.

WHY SHOPLAB

Why choose SHOPLAB AI Agent

Compare with ChatGPT plugins, Generic AI tools, Point solutions

  • Platform-native — connected to your real inventory, orders, and catalog data
  • Proactive intelligence — alerts and summaries delivered before you ask
  • E-commerce trained — understands products, pricing, and customer journeys
  • Multi-capability — translations, descriptions, search, recommendations, and analytics in one agent
  • Visual flow builder — turn AI capabilities into rule sets and automations without code

YOUR EXISTING SETUP

Connect to your infrastructure

Explore all integrations

QUESTIONS & ANSWERS

Frequently asked questions

Is my data safe with the AI agent?

Yes. Your data stays within SOC 2 certified infrastructure in EU data centers. We never share data with third parties or use it to train models for other customers.

What can I ask the AI agent?

Anything about your e-commerce operation: stock levels, revenue, top products, order status, customer trends, and more. It understands natural language questions about your catalog, inventory, and performance.

Does it work with platforms other than SHOPLAB?

The AI agent is designed for the SHOPLAB platform. However, our AI consulting services can integrate AI capabilities into Shopify, Magento, and other platforms.

How quickly can we see results?

AI translations and descriptions can be running in days. Semantic search typically takes 4-8 weeks. The conversational agent is available immediately once connected to your data.

Can I build my own automations?

Yes. The visual flow builder lets you chain data sources, conditions, and AI actions into flows that run on a schedule or when something happens, such as a stock drop or a spike in returns.

Can the AI change my data on its own?

No. Every change the agent proposes goes to a review queue where an admin compares the current and proposed version, then approves or rejects it.

LET’S TALK AI AGENT

Talk to us about your setup

Tell us how your team works today. We’ll show you where SHOPLAB AI Agent fits, what it connects to, and how to get started.

Book a demo