Rewards & Loyalty Programs

SHOPLAB Loyalty

Build customer loyalty with points, tiers, and referral programs that drive repeat purchases and customer lifetime value.

2.5x
higher repeat purchase rate
30%
increase in customer LTV
1M+
loyalty members managed

Features

Points Program

Flexible points earning and redemption rules for purchases, reviews, referrals, and more.

Tiered Membership

Create VIP tiers with escalating benefits to reward your best customers.

Referral Program

Turn customers into advocates with two-way referral rewards.

Branded Portal

Custom-branded loyalty portal where customers can track and redeem rewards.

Omnichannel

Earn and redeem points online and in-store with unified profiles.

Mobile Wallet

Apple and Google Wallet passes for easy access to membership status.

Targeted Campaigns

Run bonus point campaigns targeted by loyalty tier or behavior.

ROI Analytics

Track program ROI, member engagement, and redemption patterns.

Why Loyalty?

  • Increase repeat purchase rate by 25%
  • Boost customer lifetime value
  • Reduce customer acquisition cost
  • Build emotional brand connection
  • Generate valuable customer data
Product Screenshot

Use Cases

Fashion Retail

Create exclusive VIP tiers with early access and special perks.

Beauty & Cosmetics

Reward repeat purchases and product reviews with points.

Food & Beverage

Build subscription-like loyalty with frequent buyer rewards.

Why choose SHOPLAB Loyalty?

Compare with Smile.io, LoyaltyLion, Yotpo Loyalty

Unified data — loyalty status visible across all SHOPLAB products
Omnichannel — earn and redeem online, in-store, and mobile
Flexible programs — points, tiers, referrals, or combination
Nordic expertise — programs that resonate with Nordic consumers

Integrations

Shopify WooCommerce Magento SHOPLAB OMS SHOPLAB Campaigns Klaviyo Mailchimp

Frequently Asked Questions

What types of loyalty programs can I create?
Points-based, tiered VIP, referral programs, or any combination. Fully customizable earning and redemption rules.
Can members earn points in physical stores?
Yes. Omnichannel support means points earned and redeemed online or in-store.
How do referral programs work?
Generate unique referral links, offer two-way rewards (referrer + referee), and track attribution automatically.

Ready to get started with Loyalty?

See how SHOPLAB Loyalty can transform your e-commerce operations.