Automated Collection
Trigger review requests on shipped or delivered orders, add waits and conditions, and send at the right moment for every market.
Ratings & Reviews Platform
Collect, moderate, and display authentic customer reviews across every market and language. A visual flow builder automates review requests, and an embeddable widget shows reviews on any storefront.
SHOPLAB ReviewsExample
Make customer feedback useful
Great quality. The fit is exactly what I hoped for.
FOR YOUR TEAM
Why SHOPLAB Reviews
- Increase conversion by 18%
- Improve SEO with rich snippets
- Build customer trust
- Reduce return rates
- Gain product insights
- Show reviews on any storefront with one script tag
- Run every market and language from one workspace
PRODUCT CAPABILITIES
Features
Visual Flow Builder
Design review request journeys on a canvas with triggers, emails, waits, and conditions. Publish versioned flows and inspect every run step by step.
Multi-Market & Multi-Language
Run every market from one workspace with per-market email templates, and collect and display reviews in any language.
Storefront Widget
A lightweight, style-isolated widget shows reviews, ratings, and media galleries on any storefront with one script tag.
Photo & Video Reviews
Collect visual reviews that showcase your products in real-world use.
Store Reviews
Collect reviews about the shopping experience alongside product reviews, with their own templates and moderation queue.
Moderation Tools
Approve, reject, reply, and bulk-moderate reviews. Low-rated reviews pause for your response before they go live.
Q&A Functionality
Enable customer questions on product pages with expert answers.
Sentiment Analysis
AI-powered sentiment analysis to track customer satisfaction trends.
Google Rich Snippets
Structured data for star ratings in search results and Google Seller Ratings.
Review Syndication
Syndicate reviews to marketplaces and retail partners.
Fake Review Detection
Machine learning algorithms to identify and filter suspicious reviews.
Import & Export
Bring existing reviews in from a CSV and export your data at any time.
IN YOUR BUSINESS
Use cases
D2C Brands
Build social proof and trust for direct-to-consumer brands.
Marketplace Sellers
Collect reviews on your site and syndicate to marketplaces.
Product Development
Use review insights to improve products and identify issues.
Multi-Market Retailers
Run one workspace across markets with per-market email templates, language-aware widgets, and per-market analytics.
WHY SHOPLAB
Why choose SHOPLAB Reviews
Compare with Yotpo, Judge.me, Trustpilot
- Unified platform — reviews sync with PIM and appear in Search
- Google integration — automatic Rich Snippets and Seller Ratings
- Multi-market — any market, any language, one workspace
- Fair pricing — no revenue share, predictable costs
- Visual flow builder — design review request journeys without code
YOUR EXISTING SETUP
Connect to your infrastructure
QUESTIONS & ANSWERS
Frequently asked questions
How do you collect reviews?
Automated post-purchase emails designed in a visual flow builder. Choose the trigger, add delays and conditions, and customers land on a one-click review form.
Can customers upload photos and videos?
Yes. Media-rich reviews with photos and videos are fully supported and encouraged.
Do reviews appear in Google search results?
Yes. We automatically generate structured data for Rich Snippets and integrate with Google Seller Ratings.
Does it support multiple markets and languages?
Yes. Run every market from one workspace with per-market email templates, and collect and display reviews in any language.
How do I display reviews on my storefront?
Paste one script tag on your product page. The widget is style-isolated so it never breaks your theme, and it renders reviews, ratings, and media in your customers’ language.
LET’S TALK REVIEWS
Talk to us about your setup
Tell us how your team works today. We’ll show you where SHOPLAB Reviews fits, what it connects to, and how to get started.