Order Management System

Unified order processing across all sales channels. Route, fulfill, and track orders with intelligent automation.

SHOPLAB OMSExample

Follow every order

Order #SL-20261234

Order received

ReceivedPackedDispatched
Items3
Total€147.00

3 items reserved in Stockholm

FOR YOUR TEAM

Why SHOPLAB OMS

  • Process orders 3x faster
  • Reduce fulfillment errors by 80%
  • Support omnichannel fulfillment
  • Lower operational costs
  • Improve customer satisfaction

PRODUCT CAPABILITIES

Features

Centralized Order Dashboard

View and manage orders from all channels—web, marketplaces, POS, phone—in one unified interface.

Intelligent Order Routing

Automatically route orders to the optimal fulfillment location based on inventory, cost, and delivery time.

Real-Time Inventory

Unified inventory visibility across warehouses, stores, and drop-ship vendors with automatic allocation.

Split Shipment Handling

Handle partial fulfillment, backorders, and multi-location shipments with customer communication.

Payment Processing

Capture payments, handle refunds, and reconcile across payment providers including Klarna and Swish.

Customer Service Tools

Order modification, cancellation, and communication tools for your support team.

Fraud Detection

Automated risk scoring and manual review workflows to catch fraudulent orders.

Analytics & Reporting

Order velocity, fulfillment rates, channel performance, and operational metrics.

IN YOUR BUSINESS

Use cases

Omnichannel Retail

Unified order management for online and physical store operations.

Drop-Ship Vendor

Coordinate fulfillment across multiple suppliers and 3PLs.

Subscription Commerce

Handle recurring orders and subscription management workflows.

WHY SHOPLAB

Why choose SHOPLAB OMS

Compare with Linnworks, Brightpearl, Shopify OMS

  • Nordic payment support — Klarna, Swish, Swedbank Pay built-in
  • Nordic logistics — PostNord, Bring, Budbee integrations ready
  • Unified platform — seamless with PIM, Connect, and Returns
  • Modern UX — intuitive interface your team will actually enjoy

YOUR EXISTING SETUP

Connect to your infrastructure

Explore all integrations

UNDER THE HOOD

Technical details

API
RESTful API with webhooks for order events
Authentication
OAuth 2.0, API keys
Security
PCI DSS compliant, SOC 2 Type II
Hosting
EU data centers with real-time failover

QUESTIONS & ANSWERS

Frequently asked questions

Can OMS handle multiple warehouses?

Yes. Route orders to optimal fulfillment locations based on inventory levels, shipping costs, and delivery time.

Which payment providers are supported?

Klarna, Swish, Adyen, Stripe, Swedbank Pay, and more. We also support payment capture and refund automation.

How does inventory sync work?

Real-time bi-directional sync with your warehouses, stores, and e-commerce platforms. Inventory is always accurate.

Can I connect my existing ERP?

Yes. We integrate with Fortnox, Visma, SAP Business One, and can connect to any ERP via SHOPLAB Connect.

LET’S TALK OMS

Talk to us about your setup

Tell us how your team works today. We’ll show you where SHOPLAB OMS fits, what it connects to, and how to get started.

Book a demo