Order Management System
SHOPLAB OMS
Unified order processing across all sales channels. Route, fulfill, and track orders with intelligent automation.
Features
Centralized Order Dashboard
View and manage orders from all channels—web, marketplaces, POS, phone—in one unified interface.
Intelligent Order Routing
Automatically route orders to the optimal fulfillment location based on inventory, cost, and delivery time.
Real-Time Inventory
Unified inventory visibility across warehouses, stores, and drop-ship vendors with automatic allocation.
Split Shipment Handling
Handle partial fulfillment, backorders, and multi-location shipments with customer communication.
Payment Processing
Capture payments, handle refunds, and reconcile across payment providers including Klarna and Swish.
Customer Service Tools
Order modification, cancellation, and communication tools for your support team.
Fraud Detection
Automated risk scoring and manual review workflows to catch fraudulent orders.
Analytics & Reporting
Order velocity, fulfillment rates, channel performance, and operational metrics.
Why OMS?
- Process orders 3x faster
- Reduce fulfillment errors by 80%
- Support omnichannel fulfillment
- Lower operational costs
- Improve customer satisfaction
Use Cases
Omnichannel Retail
Unified order management for online and physical store operations.
Drop-Ship Vendor
Coordinate fulfillment across multiple suppliers and 3PLs.
Subscription Commerce
Handle recurring orders and subscription management workflows.
Why choose SHOPLAB OMS?
Compare with Linnworks, Brightpearl, Shopify OMS
Integrations
Frequently Asked Questions
Can OMS handle multiple warehouses?
Which payment providers are supported?
How does inventory sync work?
Can I connect my existing ERP?
Technical Specifications
Ready to get started with OMS?
See how SHOPLAB OMS can transform your e-commerce operations.